Zip Repair is ElevatorZip’s mobile app for repair sales: your mechanics find any part from a photo, flag repair work from the field, and earn commission. Zip OS is the full system that runs your whole elevator company, from the first lead to the final invoice, and Zip Repair comes with it.
Start with Zip Repair if you want more repair sales from the field. Choose Zip OS if you want one system for sales, scheduling, dispatch, time, jobs, and billing.
What is Zip Repair?
Zip Repair turns your mechanics into your best source of repair sales. They’re at every building, every month, and they already know what’s worn out. Zip Repair gives them a simple way to do something about it.
- Part search by photo. Snap a part and get the match from more than 10 million parts.
- Repair leads from the field. A mechanic flags the work, and the office sees it right away.
- Guided field surveys. The app asks for what a supplier needs while the mechanic is still on site, so nobody goes back for a second look.
- Supplier quotes in one click. Parts, photos, and specs from the field go out to suppliers as one email.
- Estimates and e-signature proposals. The office turns a lead into a signed proposal in minutes.
- Commission for mechanics. Mechanics see what they earn, so they keep looking.
Zip Repair is $83 per user per month, billed annually, or $100 per user on a monthly plan.
“I had sold over $500,000 in additional repair suggestions in 6 months time because of this App.” Amy McCallion, Account Manager, Slade Elevator
What is Zip OS?
Zip OS is the system that runs your whole elevator company. It’s the system of record for every building, elevator, contract, and job you service, and it’s known as the CRM that fills itself out: photos from the field fill in surveys, estimates, proposals, and equipment records.
Zip OS covers:
- CRM, deals, and pipeline
- Surveys, estimates, and proposals
- Scheduling and dispatch
- The mechanic app and time tickets
- Project management and job costing, with profit by job, building, elevator, and contract
- Contract billing, invoicing, and QuickBooks
- Part search and everything in the Zip Repair app
- Ask Zip, which answers questions about your business in plain English and makes changes when you approve them, and works inside Claude and ChatGPT through Zip MCP
Zip OS is priced for your team and includes full onboarding, setup, and training.
Zip OS vs. Zip Repair at a glance
| Zip Repair | Zip OS | |
|---|---|---|
| What it is | A mobile app for repair sales | The full system for your company |
| Who uses it | Mechanics and the repair sales team | Mechanics, office, dispatch, billing, sales, and owners |
| Part search by photo, 10 million+ parts | Yes | Yes |
| Repair leads, field surveys, supplier quotes | Yes | Yes |
| Estimates and e-signature proposals | Yes | Yes |
| Commission for mechanics | Yes | Yes |
| CRM, deals, and pipeline | With Zip OS | Yes |
| Scheduling, dispatch, and time tickets | With Zip OS | Yes |
| Maintenance contracts and billing | With Zip OS | Yes |
| Job costing and profit | With Zip OS | Yes |
| QuickBooks | With Zip OS | Yes |
| Ask Zip and Zip MCP | With Zip OS | Yes |
| Price | $83 per user per month, billed annually | Priced for your team, setup and training included |
Which one should you choose?
Choose Zip Repair if:
- Your main goal is more repair sales from the field
- You want your mechanics finding parts and flagging work right away
- You want a simple price per user
Choose Zip OS if:
- You want one system for sales, scheduling, dispatch, time, jobs, and billing
- Your office re-types what the field already knows
- You want to see profit by job, building, elevator, and contract
- You want answers about your business without building a report
Either way, your mechanics get the same Zip Repair app. Zip OS adds everything the office needs around it.
Frequently asked questions
What is the difference between Zip OS and Zip Repair?
Zip Repair is ElevatorZip’s mobile app for repair sales: mechanics find any part from a photo, flag repair work from the field, and earn commission. Zip OS is the full system that runs an elevator company, including CRM, surveys, estimates, proposals, scheduling, dispatch, time tickets, job costing, contract billing, and QuickBooks. Zip OS includes everything in Zip Repair.
Is Zip Repair included in Zip OS?
Yes. Every Zip OS account includes part search and everything in the Zip Repair app.
How much does Zip Repair cost?
Zip Repair is $83 per user per month, billed annually, or $100 per user on a monthly plan. See pricing.
How much does Zip OS cost?
Zip OS is priced for your team and includes full onboarding, setup, and training. Book a demo and we’ll put together pricing that fits your company.
Can I use Zip Repair on its own?
Yes. Zip Repair is a standalone app. You don’t need anything else from ElevatorZip to use it.
Is Zip OS a CRM?
Yes. Zip OS, formerly called Zip CRM, is ElevatorZip’s CRM for elevator contractors. It also runs scheduling, dispatch, time tickets, jobs, contracts, and billing, which is why it was renamed Zip OS.
Does Zip Repair work on Android and iPhone?
Yes. ElevatorZip works on Android and Apple phones and tablets.
Which one is right for my elevator company?
Start with Zip Repair if your main goal is more repair sales from the field. Choose Zip OS if you want one system for sales, scheduling, dispatch, time, jobs, and billing. Book a 30-minute demo and we’ll help you decide.
Not sure which fits? See both on your own buildings. Book a 30-minute demo.